How do I... Make An Appointment?
We run a full appointments system with surgeries starting between 8.30 - 9.00am and running at times throughout the day until 8.00pm on Monday, 6.00pm on Tuesday, Thursday and Friday and 12.30pm on Wednesday. Please telephone or drop in to book an appointment, but do bear in mind that first thing in the morning is the busiest time. A separate appointment will be needed for each patient. You have the right to see the clinician of your choice, but this may not be possible if you need to be seen urgently and you may have to wait until the end of normal surgery time. If you are unable to keep your appointment, it is important that you inform the surgery as soon as possible. Appointments are always in heavy demand and yours could be offered to another patient.
How do I... Obtain Telephone Advice?
The nurses and doctors may be consulted for advice over the telephone if you do not feel an appointment is necessary. The best time to call is after morning surgery, say around midday.
How do I... Obtain A Home Visit?
Please remember that home visits are strictly for people who are housebound or too ill to attend the surgery. To request a visit, please phone the surgery as early as possible. Our receptionist will take your details and your telephone number as the doctor may wish to speak to you.
How do I... Obtain Test Results?
Please telephone for test results after 11.00am to avoid busy times. For reasons of confidentiality, we can only give results to the person concerned.
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